Cellbase

Everything you need to sell on the Cellbase marketplace.

Suppliers

How do I become a supplier on Cellbase?

What are the requirements to sell on Cellbase?

What does Cellbase charge suppliers?

How do I set up my supplier profile on Cellbase?

Apply to join Cellbase and set up your supplier account.

Getting Started as a Supplier

How do I add products to my Cellbase supplier account?

What are the requirements for product images and specifications?

How should I price my products on Cellbase?

How do I update products I've already listed?

Add products, set pricing, and keep listings current.

Managing your Products

How do I receive and fulfill orders from Cellbase?

What are Cellbase's shipping requirements?

What are the requirements for shipping cell lines and temperature-sensitive products?

How do I communicate with buyers on Cellbase?

How do I handle returns or buyer disputes?

How do Material Transfer Agreements work for cell line orders?

Process orders, ship products, and communicate with buyers.

Orders & Fulfillment

When and how do I receive payment for orders?

How is commission calculated and deducted?

How do I set up payment information?

What sales data can I access on Cellbase?

What tax documentation do I need to provide?

Understand payments, commission, and access sales analytics.

Payments & Reporting

Create a custom design with text, images, and links

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Cellbase Store

Find answers and get help from Intercom Support and Community Experts

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