Cellbase processes supplier payments on a regular schedule after orders are completed.
Payment process:
Step 1: Order completion When buyer places order, payment is processed immediately through Cellbase. Funds are held in our system until the order is received.
Step 2: Shipping confirmation When you mark an order as shipped and enter tracking information, the order moves to "pending payment" status.
Step 3: Payment processing Payments are processed daily
Payment methods:
Bank transfer (standard): Payments transferred directly to your bank account. Provide:
Bank name and address
Account number
Sort code
Account holder name
Stripe Connect (optional): Connect your Stripe account for faster payments and automatic reconciliation with your payment systems.
Payment documentation:
With each payment, you receive:
Payment confirmation email
Detailed breakdown of orders included
Commission deducted per order
Net payment amount
VAT breakdown (if applicable)
Tracking payments:
Your dashboard shows:
Pending payments (shipped orders awaiting payment date)
Payment history with full details
Upcoming payment date and estimated amount
Per-order payment status
