If you supply cell lines or other biological materials requiring Material Transfer Agreements (MTAs), Cellbase facilitates the digital signing process automatically.
Setting up MTA requirements:
MTA template: Send your PDF or Word template to customer services during onboarding.
How the process works:
Step 1: Order triggers MTA When a buyer orders a product requiring an MTA, the system automatically initiates the MTA process before you receive the order for fulfilment.
Step 2: Documents sent Both you and the buyer receive an email containing:
Your MTA document
Digital signing instructions
Secure signing links for each party
Step 3: Buyer signs first The buyer reviews and signs the MTA digitally. You receive notification when they've completed signing.
Step 4: Your signature After buyer signature, you receive notification to sign. Review that the buyer's organisation information is correct, then sign digitally through the secure link.
Step 5: Order proceeds Once both signatures are complete, you receive the standard order notification in your dashboard with authorisation to ship.
First order only:
The MTA process only occurs on the first order between you and each buyer organisation. Once an MTA is in place, subsequent orders from that buyer proceed immediately without additional MTA signing.
Timeline expectations:
Most MTAs are signed within 1-3 business days.
Buyer questions:
Buyers may contact you about MTA terms. Respond promptly to:
Clarify permitted uses
Address concerns about specific clauses
Explain standard terms
Discuss any flexibility in terms
Updating MTA templates:
If you need to update your MTA terms simply send a new version to customer services with a request to replace the existing version.
Custom MTAs:
If a buyer requires a custom MTA or modifications to your standard terms, contact them to negotiate terms outside the automated process. Once agreed, upload the custom MTA to the specific order.