Orders come directly to your supplier dashboard with all information needed for fulfillment.
Order notification:
When a buyer orders your product:
Instant notification via email with order details
Dashboard alert in your supplier portal
Order appears in your "Pending Orders" queue
Order information includes:
Buyer company name and delivery address
Products ordered with quantities
Buyer's special instructions (if any)
Purchase order number (if provided)
Payment confirmation
Processing workflow:
Step 1: Prepare shipment Pick, pack, and prepare products according to your standard procedures. Include:
All ordered items with correct quantities
Relevant documentation (COA, SDS, specifications)
Handling instructions if applicable
Your contact information for questions
Step 2: Ship Ship using your preferred carrier. For cold chain products, ensure appropriate packaging and temperature monitoring.
Step 3: Enter tracking (required) In your dashboard:
Select the order
Enter tracking number
Select carrier
Mark as "Shipped"
Buyer automatically receives tracking notification.