Cell lines, certain growth factors, and other temperature-sensitive products require cold chain shipping to maintain quality.
Cold chain standards: Suppliers use validated cold chain shipping methods appropriate for each product:
Frozen products (-80°C to -20°C): Dry ice shipping in insulated containers
Refrigerated products (2-8°C): Gel pack systems with temperature monitoring
Ambient-stable products: Standard shipping
What to expect:
Product listings clearly indicate storage temperature and shipping method. Cold chain shipments include:
Insulated packaging
Appropriate cooling materials (dry ice or gel packs)
Temperature indicators showing if temperature was maintained
Clear handling instructions
Receiving cold chain shipments:
Arrange to receive packages promptly on delivery day
Inspect temperature indicators immediately
Transfer frozen items to -80°C/-20°C storage
Transfer refrigerated items to appropriate cold storage
Report any temperature excursions to the supplier within 24 hours
Cost considerations: Cold chain shipping costs more than standard shipping due to specialised packaging and express delivery requirements. Costs are shown clearly at checkout before you complete purchase.