Yes, Cellbase connects you with suppliers who ship globally, though availability varies by supplier and product.
Seamless international shipping:
Suppliers handle all aspects of international shipping for you, including:
Customs documentation and declarations
Export certifications and permits
Appropriate packaging and labeling
Declared value for customs purposes
Carrier selection and booking
Tracking setup
Your chosen shipping method includes all necessary handling and paperwork. You don't need to manage customs documentation or export requirements.
Your only responsibilities:
Import duties and taxes: You're responsible for any import duties, VAT, or taxes charged by your country. These are typically collected by the carrier on delivery or through your country's customs system.
Import permits (if required): Some products require import permits in certain countries:
Live cell lines may require biological import permits
Certain growth factors face import restrictions
Controlled substances need authorisation
Product listings note known restrictions, but you're responsible for confirming import legality in your country and obtaining any required permits before ordering.
Additional information requests:
If the supplier needs any additional information from you for customs clearance or shipping (such as import permit numbers, tax identification, or specific delivery instructions), they'll contact you before shipping. This applies to both standard and cold chain shipments.
Customs clearance:
International shipments clear customs in your destination country. Typical clearance takes 1-5 business days but can occasionally take longer depending on:
Customs workload at your location
Product type (biological materials may require additional inspection)
Completeness of documentation (supplier-provided)
Random inspection protocols
Customs delays are beyond the supplier's and carrier's control. Tracking will show when your package enters and clears customs.
Cold chain international shipping:
For temperature-sensitive products shipped internationally:
Suppliers use validated international cold chain carriers
All customs documentation is expedited to minimise delays
Express clearance services are typically included
Temperature monitoring continues through customs
You'll receive specific delivery coordination for time-sensitive materials
Delivery to your location:
Once cleared through customs, local carriers complete delivery to your address. You'll receive tracking updates throughout the entire journey from supplier to your door.