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How does shipping work when ordering from Cellbase?

Updated over 3 weeks ago

Cellbase facilitates shipping while suppliers handle actual fulfilment using their established methods.

How it works:

When you place an order, each supplier ships their products directly to you using their preferred carriers and methods. This ensures:

  • Products are handled by teams familiar with their requirements

  • Temperature-sensitive items receive proper cold chain management

  • Shipping costs reflect suppliers' established carrier relationships

  • Delivery times match suppliers' normal lead times

Shipping costs: At checkout, you'll see shipping costs for each supplier separately. We pass through exact carrier rates with no markup. Costs depend on:

  • Package size and weight

  • Your delivery location

  • Shipping speed

  • Special handling requirements

Multiple suppliers: If you order from several suppliers, you'll receive multiple shipments. Each arrives independently based on that supplier's processing time and chosen carrier.

Tracking: You'll receive tracking information via email for each shipment as suppliers dispatch orders. Tracking links connect directly to the carrier's system.

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