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How do I get invoices for my Cellbase orders?

Updated over 3 weeks ago

Cellbase provides detailed invoices for all purchases.

Automatic invoice delivery: Within 24 hours of order placement, you'll receive an invoice via email to the address provided at checkout. The invoice includes:

  • Complete itemised list of products

  • Individual and total pricing

  • VAT/tax breakdown (if applicable)

  • Supplier information

  • Cellbase order reference number

Multiple suppliers: If you ordered from multiple suppliers in one transaction, you'll receive separate invoices for each supplier's products, clearly labelled with supplier name.

VAT invoices: All invoices are VAT invoices when applicable, showing VAT separately and including all required information for tax purposes.

Requesting duplicate invoices: If you need another copy, email [email protected] with your order number. We'll resend within one business day.

Proforma invoices: For purchase order processing before payment, request a proforma invoice through [email protected]. Provide your cart contents or product specifications.

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